information Technology (IT) Department

The Information Technology (IT) Department of the Commission for Investigation of Violence and Reconciliation and Reparation of Victims in the Somali Region plays a crucial role in supporting the Commission’s mission through the deployment and management of advanced technological solutions. This department is integral to the efficient operation of the Commission’s activities, ensuring that all technological needs are met with precision and reliability.

 

Key Functions:

1. Infrastructure Management: The IT Department is responsible for setting up, maintaining, and upgrading the Commission’s hardware and software infrastructure. This includes servers, workstations, networks, and communication systems, ensuring that all technological systems are robust and secure.
2. Data Management: Given the sensitive nature of the Commission’s work, the IT Department manages and safeguards all digital data, including statements from victims, evidence collected, and other critical information. This includes implementing strong data security measures to protect against unauthorized access and breaches.
3. Support Services: The IT Department provides technical support to all departments within the Commission, ensuring that any technological issues are swiftly resolved. This includes troubleshooting, user support, and training staff on new systems and software.
4. Digital Tools and Applications: The department develops and maintains digital tools and applications that aid in the Commission’s investigative and reporting activities. This includes database management systems for storing evidence and statements, data analysis tools for the Research Department, and communication platforms for outreach and coordination.
5. Cybersecurity: Ensuring the integrity and security of the Commission’s digital assets is paramount. The IT Department implements comprehensive cybersecurity protocols to protect against cyber threats and vulnerabilities, including regular updates, monitoring, and incident response strategies.
6. Collaboration and Communication: The department supports internal and external communication channels, facilitating collaboration between the Commission’s various departments and with external stakeholders. This includes setting up secure communication lines, video conferencing systems, and collaborative platforms.